Recruit interview participants. Run user interviews. Document interview notes.
Recruit interview participants
Run user interviews
Document interview notes
This guide is part of The Catalyst PUNS Guide. It follows on from Guide 1: How to plan your project.
Use it and Guides 3 and 4 for each user group you plan to create personas and user need statements for.
What you need to have already done
For Guide 2 to be useful you need to have:
Planned your project
Decided which user group you will interview first
Written research questions for your first user group
You can use Guide 1: How to plan your project to do this.
What you will have by the end
By the time you are done here you will have:
A set of post-it notes capturing the most important things you heard in each interview, organised on a wall or whiteboard. These could be real or virtual.
Learnt how to recruit participants, run user interviews and document your notes as post-its on a whiteboard
🙋🏽What to use
User research worksheet in 2.1 👉
User research consent form in 2.1 👉
Interview questions and notes template in 2.2 👉
Advice and guidance from the steps below and the links you find👉