π¨βπ©βπ§βπ§ Guide 4: How to create personas and user need statements
Create user need statements. Create personas.
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Create user need statements. Create personas.
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This guide is part of The Catalyst PUNS Guide. It follows on from Guide 3: How to find themes and insights from user interviews.
For this guide to be useful you need to have already:
Carried out some user interviews
Synthesised the interview data
Clustered themes and insights together
You can do this by using Guide 3: How to find themes and insights from user interviews, or by other means you choose. Guide 3 includes links to some.
By the time you are done here you will have:
A set of 10-20 user need statements
A set of one or more personas
Learnt how to create personas and user need statements out of insights from research