# Welcome to the Catalyst PUNS Guide ## Hello 😊 Personas and user need statements are design tools that can help you think about your users more deeply. They are useful when developing digital services. The Catalyst PUNS Guide will help you create beautiful and well-presented personas and user need statements. They will take you through the process step-by-step and give you templates and examples to make it easier if it's your first time. By the end you will have a set of personas and user need statements that: * are easy for others to understand, discuss and learn from. * help you design digital services that work better. You can also use each guide on its own. ## **πŸ‘ Free to copy and reuse**
These guides are licensed under a [Creative Commons Attribution 4.0 International License](http://creativecommons.org/licenses/by/4.0/). This means you may freely download and reuse or remix their contents. You do not need to ask for permission. ## **πŸ§‘πŸΎβ€πŸ’» Testing record** Version 1.2 The Catalyst PUNS Guide has been tested with: * Ellie Hale of CAST on May 3rd 2021 as a google doc. Afterwards it received several revisions. The Guide is currently at the 'alpha' stage. That means we are testing it out and expect to iterate it further. Please feed back on your experience; let us know if you think anything is missing or needs updating. Email ## πŸ’œ Created for Catalyst Created by Joe Roberson and Chris Thorpe for Catalyst. With thanks to Ellie Hale. Catalyst is a network of people and organisations helping UK charities grow in digital skills and confidence. We’re here to connect you to the best free resources and support to make digital easier for you and your team. [Find out more](https://www.thecatalyst.org.uk/). Funded by The National Lottery Community Fund's Covid-19 Digital Response fund. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://wearecast.gitbook.io/catalyst-puns/master.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.